WinTill :: Knowledge Base

All 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Word Description
Attribute A product attribute is a characteristic of the product e.g small, crimson, 200g, 60w.
DC Distribution Centre - a catch all term for describing locations containing stock whose primary role would typically be order fulfilment - these locations would not typically have a sales counter or direct customer contact.
DRP DRP or Distribution Resource Planning, see the Wikipedia articles for more information.
EFT Electronic Funds Transfer - The process of transferring funds to/from accounts electronically, typically used for receiving credit or debit card payments from customers either in-store at the POS terminal or via the web for internet sales.
EPOS Electonic point of sale - this relates to the hardware and software that comprises the device used to serve a customer and can be either fixed or mobile, people often use the term 'EPOS System' when referring collectively to the various elements including stock control, sales, promotions, user management, stock taking, reporting etc.. that comprise a complete retail management suite.
Float The Float refers to the cash in the till at the beginning of a session before any transactions have been entered. The float is usually used as change for cash transactions and will be made up of a variety of denominations and values.
Gift Receipt A Gift Receipt is a receipt which is printed in addition to a normal reciept but is for a selected item only and does not detail the price or payment method, this would normally be given to the person receiving the gift to enable them to exchange the product for a different size or colour etc.
LDN Logical Device Name - When configuring OPOS devices it is usual to give them a friendly name, these devices can then be referenced by name from within EPOS software applications.
Margin Margin usually expresses profit as a percentage of the selling price of an item, for example a product with a cost price of 10 and a selling price of 14 has a Margin of 28% - do not confuse with markup which is calculated differently.
Markup Markup usually expresses profit as a percentage of cost, for example an item with a cost price of 10 and a sell price of 14 has a markup of 40% - do not confuse with Margin which is calculated differently.
OPOS OPOS also known as OLEPOS is the acronym for Object Linking and Embeding for Point Of Sale and defines a standardised method for controlling and communicating with point of sale specific devices such as barcode readers, receipt printers, customer displays, scales, cash drawers etc. It is intended to provide software developers with an abstraction layer from the physical devices and provides the ultimate flexibility to the end user when selecting hardware.
PCI-DSS Payment Card Industry Data Security Standard - A set of standards designed by the payment card industry council to ensure confidentiality of credit and debit card details.
POS Point of sale, also referred to as EPoS (Electronic Point of Sale) - this usually relates to the hardware and software that comprises the device used to serve a customer and can be either fixed or mobile. The acronym is also often used collectively to refer to the advertising & marketing literature and signage displayed in-store.
Referenced Return A Referenced Return is a return which is made using the original receipt and references the original transaction, cutting down on time spent at the till point and the scope for operator error or abuse.
Station Within the context of EPOS, station refers to a specific printing device on a printer, for example some EPoS printers have both a thermal receipt printer and a slip printer for printing cheques, these stations are then addressed individually from within the EPOS software. So receipts may be printed on normal thermal paper but gift vouchers could be printed on postcard type vouchers - all using the same printer.
User Privileges The security options allocated to a user giving them authority to access various functions.