WinTill :: Knowledge Base

Product Information Enquiry - Known Issues

Item Not Found Error Message

Version Affected - 1.x

Sympton - A Product is searched for found and selected, or a Product is scanned. The error message 'Item not found' appears. However, the Product does exist and can be seen on the system in other modules such as the Stock Enquiry module and Sales Entry module.
Cause - This can be caused by the Product not having a default Sell Price. Every product requires a default sell price as a standard requirement.
Solution - Revise the Product to add in a Default Sell Price.

Issue Confirmed

Related Articles

No related articles were found.


No attachments were found.

Visitor Comments

Article Details

Last Updated
19th of September, 2011

Reference Release

Module ID

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions

No users have voted.

How would you rate this answer?

Thank you for rating this answer.