WinTill :: Knowledge Base



Till Repeatedly Re-booting


Version Affected - All

Symptom - The till is repeatedly re-booting itself for no apparent reason.
Cause - This of problem can be caused by all electrical equipment, two way radios and cordless phones in particular.
Solution - Ensure that all two way radios and any other electrical equipment is kept AT LEAST 1m away from any terminal.

NOTES
Interference from two-way security radios and other electrical equipment can cause serious problems to Epos terminals. This can result in a corrupted hard drive, lost data and damaged RAM. If this is not the root of the problem also check the power cable and the power point for faults.


Status
Issue confirmed



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Article Details

Last Updated
7th of March, 2011

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