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1. Reduce SQL Server Index Fragmentation [Article]
   When you perform any data modification operations (INSERT, UPDATE, or DELETE statements) table fragmentation can occur. When changes are made to the data that affect the index, index fra
2. Polling - Configuring Connections [Article]
   Setting Up A New Connection The Polling Manager will allow you to set up and maintain an
3. Creating User Profiles [Article]
   Setting Up and Amending System User Details Profiles for system users can be created and amended quickly and easily
4. Settings.txt [Attachment in OPTIMUS USB Gun]
   COMM: 0 //0=Comm1 ,1=Comm2, .. HANDSHAKING: 0 //0=None, 1=XonXoff, 2=RTS, 3=RTSXonXoff SPEED: 7 //0=2400, 1=4800, 2=9600, 3=14400, 4=28800, 5=38400, 6=57600, 7=115200 PARITY: 0 //0=NONE, 1=ODD, 2=EVEN...
5. Till Receipts Not Printing [Article]
   ...ft vouchers, gift receipts, returns slips etc are not being printed at the end of a transaction - th...
6. WinTill Installer - Known Issues [Article]
   Installer Rollback Version Affected - 38 Symptom - The Installer rolls back during inst
7. User Security Settings [Article]
   Creating, Amending & Allocating User Privileges You can create and allocate Security Groups with any combi
8. Reindex Database Tables [Article]
   During rebuilding a clustered index, an exclusive table lock is put on the table, preventing any table access by your users. During rebuilding a nonclustered index, a shared table lock is put on the t...
9. The Polling Manager [Article]
   ...ive management of all your data transfer activities The Polling Manager gives you all of the functionality
10. Till Repeatedly Re-booting [Article]
    Version Affected - All Symptom - The till is repeatedly re-booting itself for no apparent reason. Cause - This
11. Retail Sales Entry - Known Issues [Article]
    Failure to update stock records Version Affected - 1.x, 2.x, 3.0 Sympton - Stock
12. Performance and Reliability Tips [Article]
    One of the most common causes of frustration with computers is speed, or rather the lack of it. With a little routine maintenance these annoyances can be largely eliminated. Similarly some routine p
13. Difficulty Copying Large Files [Article]
    ...ecially across a Windows network then you should consider the Microsoft product RichCopy. This is n...
14. Display SQL Server Currently Running Processes [Article]
    To find out what sql server is currently processing, you can do this by:- using Enterprise Manager and looking at current activity using the system stored procedures sp
15. Barcode Scanner Not Working [Article]
    WARNING Some barcode scanners use lasers to read barcodes - NEVER look directly at the light as this could damage your eyes. The first thing to check is whe
16. Shipping Note - Not available in branch [Article]
    Check the Exception Manager for any outstanding issues. If you have EDI links to other systems con... links to other systems confirm that the shipping note is visible on your WinTill system at head off...
17. Check Database For Collation [Article]
    To check the collation setting for a particular database, run the following sql script USE
18. Check Databases For Corruption [Article]
    If you suspect corruption in one or more of your databases, or just to check for corruption in any of your databases, then execute the following script. This script will create a stored procedu
19. Gift Receipts [Article]
    How And When To Use Gift Receipts With WinTill Point of Sale you have the facility to produce a Gift Receipt for any sal
20. Polling - Configuring Schedules [Article]
    Setting Up Or Amending The Automated Polling The Automated Polling can be configured to