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1. Reduce SQL Server Index Fragmentation [Article]
   When you perform any data modification operations (INSERT, UPDATE, or DELETE statements) table fragmentation can occur. When changes are made to the data that affect the index, index fra
2. Polling - Configuring Connections [Article]
   Setting Up A New Connection The Polling Manager will allow you to set up and maintain an
3. Creating User Profiles [Article]
   Setting Up and Amending System User Details Profiles for system users can be created and amended quickly and easily
4. Settings.txt [Attachment in OPTIMUS USB Gun]
   COMM: 0 //0=Comm1 ,1=Comm2, .. HANDSHAKING: 0 //0=None, 1=XonXoff, 2=RTS, 3=RTSXonXoff SPEED: 7 //0=2400, 1=4800, 2=9600, 3=14400, 4=28800, 5=38400, 6=57600, 7=115200 PARITY: 0 //0=NONE, 1=ODD, 2=EVEN...
5. Till Receipts Not Printing [Article]
   Till receipt, gift vouchers, gift receipts, returns slips etc are not being printed at the end of a transaction - this may also be accompanied by the cash drawer failing to open. Hav
6. WinTill Installer - Known Issues [Article]
   Installer Rollback Version Affected - 38 Symptom - The Installer rolls back during inst
7. User Security Settings [Article]
   Creating, Amending & Allocating User Privileges You can create and allocate Security Groups with any combi
8. Defragmenting Database Table Indexes [Article]
   SQL Server 2000 introduced a new DBCC INDEXDEFRAG statement to defragment clustered and nonclustered indexes on tables and views. This statement defragments the leaf level of the index so that t
9. Reindex Database Tables [Article]
   During rebuilding a clustered index, an exclusive table lock is put on the table, preventing any table access by your users. During rebuilding a nonclustered index, a shared table lock is put on the t...
10. The Polling Manager [Article]
    Effective management of all your data transfer activities The Polling Manager gives you all of the functionality
11. Till Repeatedly Re-booting [Article]
    Version Affected - All Symptom - The till is repeatedly re-booting itself for no apparent reason. Cause - This
12. Retail Sales Entry - Known Issues [Article]
    Failure to update stock records Version Affected - 1.x, 2.x, 3.0 Sympton - Stock
13. Performance and Reliability Tips [Article]
    One of the most common causes of frustration with computers is speed, or rather the lack of it. With a little routine maintenance these annoyances can be largely eliminated. Similarly some routine p
14. Difficulty Copying Large Files [Article]
    ...a Windows network then you should consider the Microsoft product RichCopy. This is not officially supported by Microsoft a
15. Barcode Scanner Not Working [Article]
    WARNING Some barcode scanners use lasers to read barcodes - NEVER look directly at the light as this could damage your eyes. The first thing to check is whe
16. Shipping Note - Not available in branch [Article]
    Check the Exception Manager for any outstanding issues. If you have EDI links to other systems confirm that the shipping note is visible on your WinTill system at head office.
17. Check Database For Collation [Article]
    To check the collation setting for a particular database, run the following sql script USE
18. Check Databases For Corruption [Article]
    If you suspect corruption in one or more of your databases, or just to check for corruption in any of your databases, then execute the following script. This script will create a stored procedu
19. Gift Receipts [Article]
    How And When To Use Gift Receipts With WinTill Point of Sale you have the facility to produce a Gift Receipt for any sal
20. Polling - Configuring Schedules [Article]
    Setting Up Or Amending The Automated Polling The Automated Polling can be configured to